Privacy Policy

Son Home Remodeling ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website at www.sonhomeremodeling.com or submitting a form through our ads, you agree to the practices described below.

Information We Collect

Information you provide

When you fill out a contact form on our website or a lead form through our ads on Facebook, Instagram, or Google, we collect the information you submit. This typically includes your name, email address, phone number, town or zip code, and details about the project you're considering.

Information collected automatically

When you visit our website, we automatically collect certain technical information including your IP address, browser type, device type, operating system, referring URL, pages visited, time spent on pages, and approximate location. We collect this through cookies and tracking pixels described in "Cookies and Tracking" below.

How We Use Your Information

• To respond to your inquiries and provide free estimates
• To schedule services and follow up on projects
• To improve our website and the quality of our services
• To show you relevant advertising on Facebook, Instagram, Google, and other platforms
• To measure the effectiveness of our advertising
• To comply with legal obligations

How We Share Your Information

We do not sell your personal information. We share information only with:

• Service providers we use to operate our business, including HubSpot (CRM and lead management), Meta (Facebook and Instagram advertising), Google (advertising and analytics), and Microsoft Clarity (website analytics).
• Subcontractors and crew members as needed to complete your project.
• Legal authorities when required by law, court order, or to protect our rights.

Cookies and Tracking

We use cookies and similar technologies to understand how visitors use our site and to deliver relevant advertising. This includes:

• Meta Pixel to measure ad performance and show you ads on Facebook and Instagram.
• Google Analytics and Google Ads tags to measure site usage and ad performance.
• Microsoft Clarity to understand how visitors interact with our site through session recordings and heatmaps.
• Google Tag Manager to manage the tags above.

You can control cookies through your browser settings. You can opt out of personalized advertising through Meta's ad preferences and Google's ad settings.

Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request that we correct or delete your personal information
• Opt out of marketing communications at any time
• Opt out of personalized advertising (see "Cookies and Tracking" above)

To exercise any of these rights, contact us at the email address below.

Data Retention

We retain your information for as long as needed to provide you with services, respond to inquiries, comply with legal obligations, and operate our business. You can request deletion at any time using the contact information below.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from children under 13.

Third-Party Privacy Policies

For more information about how our service providers handle your data:

• Meta Privacy Policy
• Google Privacy Policy
• HubSpot Privacy Policy
• Microsoft Privacy Statement

Changes to This Policy

We may update this privacy policy from time to time. When we do, we'll update the effective date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this policy or want to exercise any of your rights, contact us: